
| Product Supported | Cisco Webex Desk Mini |
| Bundle Support | Hardware replacement and software application support |
| Covered Period | 1 Year |
| Provided Support | Replacement |
| Service Characteristic | 8x5xNext Business Day |
| Service Type | Unified Communications Essential Operate - Extended Service |
| Remote Onsite | Service Depot |
| Duration Hours | 40 hours |
| Service Duration | 1 Year |
| Service Location | Exchange |
| Service Description | 8x5xNext Business Day hardware replacement and software application support |
| Certification Vendor | Cisco |
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Support is available during standard business hours, five days a week, with hardware replacement targeted for the next business day.
Yes. The service includes software application support in addition to hardware replacement coverage.
Replacement is handled through Cisco's service depot exchange process rather than on-site field service.
This service is intended for the Cisco Webex Desk Mini.

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