Cisco HCI 220CM8 Enhanced 8x7 Support Service

Maintain support coverage for a Cisco CCHC compute-only HCI 220CM8 Nutanix node with an Enhanced 8x7xNCDOS service entitlement. The coverage designation combines 8x7 service availability with next-calendar-day onsite response. It applies to the compute-only node configuration rather than describing a switch, storage component, or standalone software license. Compute-only nodes add processing capacity to a hyperconverged cluster while relying on the cluster architecture for distributed services. This support option is relevant where the covered HCI 220CM8 node is part of a Nutanix deployment and must remain aligned with the site’s established service level. The compute-only designation is important when separating node roles in a cluster that may contain other infrastructure components. CON-L1NCO-HCONFM8S identifies the Enhanced service option associated with this node designation. Its distinguishing details are the CCHC compute-only scope, HCI 220CM8 platform reference, Nutanix node association, 8x7 coverage window, and next-calendar-day onsite response level. Use the complete ordering code when matching service coverage to the installed compute node configuration.