Cisco HCI XE130C M8 32-Core 1U Nutanix Support

Maintain service coverage for a Cisco HCI XE130C M8 hyperconverged infrastructure appliance running Nutanix software. This entitlement is associated with the 32-core, 1U appliance configuration named in the service description. It supports environments where the HCI node hosts workloads that require a defined support response rather than business-hours-only coverage. The Enhanced 24x7x4 onsite service level provides 24-hour, seven-day support coverage with a four-hour onsite response target. That coverage profile fits HCI deployments supporting virtualized workloads, storage services, clustered applications, and infrastructure components that remain active outside normal operating hours. The onsite element matters where local replacement or hands-on service may be required at the appliance location. CON-L14OS-HCIXNM3U is a service entitlement for the HCI XE130C M8 platform, not a replacement HCI appliance or Nutanix software license. Match the entitlement to the covered 32-core 1U configuration before assigning coverage. Its distinguishing characteristic is the Enhanced 24x7x4 onsite support level for this specific Nutanix HCI hardware configuration, rather than a generic support tier for unrelated Cisco infrastructure.