Cisco EA 3.0 Webex AI Quality Management Gold SLA

Apply the Gold SLA level to Cisco Webex AI Quality Management under the EA 3.0 collaboration agreement framework. E3CE-AI-QM-SLA identifies the cloud service ordering code for the Gold SLA component associated with AI Quality Management. It belongs in Webex environments where quality-management operations are part of the organization’s collaboration or customer-interaction service design. Webex AI Quality Management is named for quality-management use within the Cisco collaboration portfolio, while the Gold SLA designation differentiates the service level attached to that entitlement. EA 3.0 positions the code within Cisco’s Enterprise Agreement structure rather than as a standalone network appliance, endpoint, cable, or physical accessory. Its Collab Cloud classification also distinguishes it from on-premises collaboration hardware. Use this code when the required service component is specifically Webex AI Quality Management with the Gold SLA designation. Retain the full ordering code when matching the service requirement, because the suffix identifies the SLA-related element rather than a general Webex software title. The code carries no physical device form factor and is associated with a zero-pound listed shipping weight, consistent with a cloud-delivered service classification.