Cisco E3CE-VOICE-N EA 3.0 Salesforce Voice Named-Agent License

Assign Salesforce Voice access to an individual user through the Cisco EA 3.0 named-agent offer. Cisco E3CE-VOICE-N represents a digital entitlement for Salesforce Voice environments, associating the offering with a named agent rather than with a hardware device. It does not represent a physical phone, gateway, server, cable, or accessory. Named-agent licensing fits contact-center and customer-engagement environments where voice access is allocated to identified users. The entitlement is specifically scoped to Salesforce Voice and the Cisco EA 3.0 offer designation. It can be considered when the deployment requires agent-level voice access tied to an individual user account instead of an unassigned device-based component. What distinguishes this item is its named-agent scope. It addresses one named-agent entitlement for Salesforce Voice, rather than a shared agent pool or physical communications hardware. The ordering code is useful when matching the required Cisco EA 3.0 Salesforce Voice named-agent offering to an existing Salesforce Voice environment. Subscription duration, activation method, included service rights, and broader platform configuration are separate considerations outside the named-agent description.