Maintain continuous service coverage for Cisco UCS C225 M6 Rack systems where a hardware incident requires an onsite response target instead of depot-only handling. This CXL1 service level combines 24 x 7 coverage, a 4-hour onsite response target, and drive retention. It suits environments where server availability and controlled disposition of failed drives are operating requirements. CON-L1DR7-UCSCMC22 applies that service profile to the UCS C225 M6 Rack WO platform. The service is delivered onsite, addressing events that require a technician at the equipment location. Drive retention keeps the failed drive with the customer after replacement activity, supporting internal media-handling procedures. The 24 x 7 coverage window is relevant to workloads that run outside local business hours. Use this service when matching support coverage to a deployed or ordered UCS C225 M6 Rack system. Its distinguishing configuration is not merely around-the-clock coverage: it pairs that coverage with a four-hour onsite response target and drive retention. Evaluate those attributes against the applicable service agreement and installed system configuration before activation. The CXL1 designation identifies the service level within Cisco's support portfolio.