Cisco CON-L24HR-N9ESG2BQ CX Level 2 24x7x4 Service

Maintain support coverage for a Cisco Nexus 9300 64-port 800G OSFP switch with Cisco CX Level 2 service. CON-L24HR-N9ESG2BQ carries a 24x7x4 coverage level, pairing continuous service availability with a four-hour response commitment. It is a service entitlement associated with the specified switch platform rather than a switch, optic, port expansion, or software feature. The covered platform is a high-density Nexus 9300-series switching configuration with 64 800G OSFP interfaces. That interface density places the entitlement in data-center network designs where a single system can aggregate high-speed fabric, spine, or AI and high-performance computing traffic. Match the service code to the exact covered switch configuration before assigning it to an installed system. CX Level 2 distinguishes this entitlement by its named support tier, while 24x7x4 defines the service level required for continuously operated infrastructure. Use it where the Nexus system supports workloads that cannot wait for business-hours assistance. The entitlement adds support coverage to the associated hardware; it does not alter switching capacity, interface count, OSFP media requirements, or the operating configuration of the covered switch.