Cisco CON-L1NCD-P8REM0R5 CX Level 1 8x7 Support

Maintain scheduled Cisco CX Level 1 support coverage for a 28-button Audio Key Expansion Module in the Cisco 8800 Series. CON-L1NCD-P8REM0R5 is an NCD service entitlement with 8x7 coverage, pairing a named support tier and coverage window with this specific expansion-module configuration. It is a service code associated with the hardware accessory, rather than the accessory itself. The covered equipment context is important: the entitlement is tied to an 8800 Series Audio Key Expansion Module with 28 buttons. Audio key expansion modules extend supported desk-phone interfaces with additional programmable keys, and the 28-button designation identifies the covered module configuration. Match the installed module family and button count when selecting coverage. Within Cisco CX service options, this code is differentiated by its CX Level 1 tier, 8x7 coverage schedule, NCD designation, and 8800 Series Audio KEM association. These identifiers matter when maintaining consistent service coverage across collaboration endpoints and their attached key-expansion accessories. Use the complete ordering code where the service record must correspond to the 28-button module configuration.