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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Level | Cisco CX Level 1 |
| Covered Product | Cisco Room Navigator |
| Coverage Schedule | 8x7NCD |
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Room Navigator is the Cisco collaboration and room-control endpoint designation. CON-L1NCD-CST10LKW is the ordering code for Cisco CX Level 1 8x7NCD support coverage associated with that endpoint. The code identifies the service entitlement, not the Room Navigator hardware itself.
CON-L1NCD-CST10LKW specifies Cisco CX Level 1 coverage. The service designation also includes 8x7NCD, which identifies the coverage schedule attached to this entitlement for the associated Cisco Room Navigator.
Yes. The service coverage is associated with Cisco Room Navigator. Match the entitlement to the installed Room Navigator endpoint and ensure the CX Level 1 and 8x7NCD designations align with the support coverage required for that collaboration space.
Verify that the covered endpoint is a Cisco Room Navigator and that CX Level 1 with an 8x7NCD coverage schedule is required. The service code identifies those coverage attributes, so they should match the support plan for the installed room interface.