Cisco 9841 Level 1 8x7 NCD Service

Maintain Cisco Desk Phone 9841 service coverage under Cisco CX Level 1 with an 8x7 NCD support designation. This entitlement applies to the Carbon Black Desk Phone 9841 configuration and provides the defined Cisco service tier for that endpoint. It is a service purchase, not a desk phone, handset, power supply, or installation accessory. CON-L1NCD-DP9841K9 pairs the Desk Phone 9841 with the CX Level 1 8x7 NCD coverage designation. The 8x7 schedule identifies the service availability tier, while NCD identifies the associated service-response designation. This makes the entitlement relevant when maintaining an installed Desk Phone 9841 estate that requires Cisco coverage aligned to its specified support schedule. Select this service when the covered endpoint is specifically a Cisco Desk Phone 9841 in Carbon Black and the required service level is CX Level 1 8x7 NCD. Match the phone model and color configuration before ordering because this entitlement is associated with that named endpoint configuration. It does not substitute for the physical phone hardware or extend coverage to an unspecified Cisco desk-phone model.