Cisco CW9800M CX Level 1 8x7 NCD Support

Keep a Cisco Catalyst CW9800M wireless controller covered under Cisco CX Level 1 service with an 8x7 NCD service designation. This entitlement applies to the CW9800M controller platform named in the service description and records the required coverage level and service schedule. NCD denotes next-calendar-day service terms, while 8x7 identifies an eight-hours-per-day, seven-days-per-week service window. CON-L1NCD-EDUCW9HM is a service entitlement, not a wireless controller, mounting component, or software license. Select it where the installed controller requires CX Level 1 coverage at the stated 8x7 NCD level. The service designation matters because Cisco coverage is associated with both the covered platform and the selected availability schedule; changing either changes what the entitlement represents. Within Cisco service choices for the controller family, this SKU is distinguished by its CX Level 1 designation, 8x7 availability, and NCD schedule. It fits deployments that need the specified controller support arrangement without substituting a different coverage tier or service window. Retain the controller model and service designation together when validating entitlement requirements for an existing Catalyst CW9800M installation.