Cisco CON-L1NOS-C8375EG2 CX Level 1 8x5 NBDOS Service

Maintain CX Level 1 service coverage for the Cisco Secure WAN C8375EG2 platform under an 8x5xNBDOS service designation. CON-L1NOS-C8375EG2 is a Cisco support entitlement, not a physical Secure WAN appliance. It maps the covered platform to the CX Level 1 tier and an 8x5 next-business-day onsite service level, providing administrators with a named support option for an installed deployment. The 8x5 designation places support within a standard business-hours, five-day service window, while NBDOS identifies next-business-day onsite handling within that offering. This suits branch, WAN-edge, and secure-connectivity locations that require a defined service level without a 24-hour coverage designation. Select this entitlement when the installed Cisco Secure WAN platform is designated C8375EG2 and the requested support tier is CX Level 1. This service SKU is distinguished by the combined CX Level 1 tier, 8x5 coverage window, and NBDOS support level. Each element matters when aligning service coverage with the installed platform: a different support tier, coverage schedule, or response level represents a different entitlement. The product does not include a router, switch, interface module, or other physical network hardware; it supplies the stated support coverage designation for the associated Secure WAN platform.