Cisco 8475 Secure Router CX Level 1 8x5 NBD Support

Keep a Cisco 8475 secure router under a defined CX Level 1 support entitlement with CON-L1NOS-C8475G2A. The service is associated with the Cisco 8475 secure router platform and specifies an 8x5 service coverage window with next-business-day response. It is a service entitlement rather than a router, interface module, software image, or mounting accessory. The 8x5 designation establishes coverage during standard business-day hours, while the NBD designation identifies the next-business-day response level. This combination suits router deployments where support coverage is required during business operations and where next-business-day handling aligns with the site’s restoration plan. It applies to the covered Cisco 8475 platform rather than adding routing ports, throughput capacity, security functions, or licenses. CX Level 1 identifies the service tier carried by this ordering code. That tier and the 8x5xNBD response profile distinguish this entitlement from support offerings with different coverage windows or response commitments. Select the service code when the installed platform is the Cisco 8475 secure router and the required coverage profile is CX Level 1 with 8x5 next-business-day support.