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Create Free Business Account| Shipping Weight | 0.00 lb |
| Term | 1 year |
| Service Tier | CX Level 1 |
| Coverage Schedule | 8x5xNBD maintenance |
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CON-L1NBX-1 supplies a 1-year Cisco CX Level 1 maintenance entitlement with an 8x5xNBD service level for equipment associated with the contract. It is a service entitlement and does not include the Cisco hardware being covered.
8x5xNBD denotes an eight-hours-per-day, five-days-per-week maintenance schedule with next-business-day service terms. The service level identifies the coverage window and next-business-day maintenance arrangement selected for the covered Cisco equipment.
Match the contract to the Cisco equipment that requires coverage, then verify that CX Level 1, the 8x5xNBD service level, and the 1-year term meet the support requirement for that asset.
