Cisco Desk Mini CX Level 1 8x5xNBD Service

Apply Cisco CX Level 1 8x5xNBD coverage to a Cisco Desk Mini endpoint with CON-L1NBD-CS1DESKM. The entitlement identifies a CX Level 1 support offering with an 8x5xNBD service profile: eight hours per day, five days per week, with a next-business-day service characteristic. It is a service entitlement for the supported endpoint rather than a Desk Mini hardware unit. Cisco Desk Mini systems are compact collaboration endpoints used for personal desks, home offices, executive spaces, and other individual work areas. Matching the support entitlement to the endpoint matters when a deployed unit requires the stated Cisco service level. This item specifically names the Cisco Desk Mini as the supported product and carries the CX Level 1 designation shown in its ordering description. The 8x5xNBD profile distinguishes the coverage configuration of this service from service options that may use different support schedules or response characteristics. Select it where the required Desk Mini coverage calls for CX Level 1 service during standard business hours and a next-business-day service arrangement. The orderable code represents the service coverage associated with the endpoint, not an accessory, room device, or replacement Desk Mini.