Cisco CON-L1NBD-FPR4KXNG CX Level 1 8x5 NBD Firewall Support

Maintain Cisco Secure Firewall support coverage through a CX Level 1 service entitlement with 8x5 availability and next-business-day response. This is a service SKU, not a firewall appliance: it establishes the coverage tier and response schedule associated with the covered Cisco Secure Firewall. CON-L1NBD-FPR4KXNG specifies Level 1 CX coverage for organizations that require assistance during standard 8x5 service periods and a next-business-day response commitment. It does not define firewall performance, port count, security throughput, subscriptions, power supplies, rack hardware, or other physical appliance characteristics. Those characteristics remain dependent on the covered firewall. Use this entitlement where the required support schedule is CX Level 1 with 8x5 availability and next-business-day response. The code is distinct from a hardware model because it represents the support service attached to a Cisco Secure Firewall environment. Match the entitlement to the intended covered firewall and the operational response schedule required for that environment.