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Create Free Business Account| Shipping Weight | 0.00 lb |
| Covered Period | 3 years |
| Support Provided | 24x7 support with 4-hour onsite response |
| Service Characteristic | CX Level 1, 24x7, 4-hour onsite response |
| Service Type | Technical support service |
| Delivery Method | Remote support with 4-hour onsite response |
| Service Duration | 3 years |
| Certification Vendor | Cisco |
| Product Supported | Cisco APIC Cluster, medium configurations |
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CON-L14OS-APICCLM3 provides Cisco CX Level 1 support coverage for an APIC Cluster in the medium configuration category. Its service designation includes 24x7 coverage and a 4-hour onsite response commitment for covered support events.
The designation indicates support availability 24 hours per day, 7 days per week, with a 4-hour onsite response designation. It identifies the response and coverage level associated with the covered Cisco APIC Cluster service.
This service is scoped for a Cisco APIC Cluster classified as a medium configuration. It applies to the APIC controller cluster support position, not to an individual ACI fabric switch, endpoint device, or unrelated network component.
The M3 suffix denotes a 3-year service duration. During that period, the service carries the stated CX Level 1, 24x7, and 4-hour onsite response designation for the covered medium APIC Cluster configuration.

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