Cisco NCS 1014 OLS Level 1 Software Support Without Upgrades

Apply Cisco CX Level 1 software support to NCS 1014 OLS software where the required coverage scope does not include software upgrades. This service option is associated with the NCS 1014 OLS software environment and identifies Level 1 as the support tier. It addresses software support rather than a physical platform, interface module, optical component, or software feature license. SD-L1SWF-ENCS1OSW provides the no-upgrade variant of the Level 1 software support scope. Software upgrade entitlement is excluded, making that limitation central to selection. Teams should use this option when their NCS 1014 OLS software support requirement calls for Level 1 coverage while upgrades are handled under a separate entitlement or are not part of the required service scope. For NCS 1014 OLS environments, the distinction between software support level and upgrade rights matters because the two are not interchangeable. This Cisco CX service identifies both boundaries directly: Level 1 software support is included, while software upgrades are not. It therefore fits an installed NCS 1014 OLS software deployment that needs the stated support tier without an upgrade-inclusive service option.