Cisco NCS 1004 OTN Transponder 8x5 NBD Support

Maintain service coverage for Cisco NCS 1004 OTN transponder equipment with an 8x5 next-business-day support schedule. SD-L1NBD-NCS1K4XO is a Cisco CX L1 SP FCM service offering associated with the NCS 1004 optical transport platform. It suits network teams operating OTN transport infrastructure where support availability is aligned to standard business hours and next-business-day handling is required. The service designation combines three operational details that matter when matching coverage: 8x5 availability, NBD service level, and CX L1 SP FCM classification. The 8x5 schedule indicates coverage during eight hours per day across five business days. NBD identifies the next-business-day service level, making this option distinct from coverage arrangements with a different availability window or response level. Apply this support service to the Cisco NCS 1004 OTN transponder environment named by the ordering code. It is intended for installations where the covered optical transport equipment, its support schedule, and the service entitlement must align precisely. The NCS 1004 association is central: this is not a general-purpose optical hardware component, interface, or transponder module. It is a support-service SKU for the identified OTN transport platform and service tier.