Cisco CON-C1NBD-C81G2BMX Support Standard 8x5 NBD for 12-Port Secure Router

CON-C1NBD-C81G2BMX is a Cisco Support Standard service entitlement for a compatible 12-port Cisco Secure Router. It provides an 8x5 support level and next-business-day hardware replacement coverage for the covered router hardware; it is not a physical router.

No. This code identifies a support service entitlement, not router hardware. It is designated for a compatible 12-port Cisco Secure Router and supplies the stated 8x5 support and next-business-day replacement service level for covered equipment.

8x5xNBD indicates an eight-hours-per-day, five-days-per-week support window with next-business-day hardware replacement service. This coverage level suits sites that need defined business-hours support and replacement response without a 24-hour service schedule.

Verify that the covered equipment is the applicable 12-port Cisco Secure Router platform and that an 8x5 support window with next-business-day replacement matches site requirements. This service entitlement should be associated with the router hardware it is designated to cover.