Cisco Room 70 G2 Dual Support Service

Maintain a Cisco Webex Room 70 G2 Dual collaboration room under Cisco support coverage with CON-L1NOS-CT2CG2SM. The service applies to the Room 70 G2 Dual configuration supplied with Codec Pro and Navigator, keeping the support entitlement aligned to the complete meeting-room system rather than to an individual display or controller. The service level provides 8 x 5 support with next-business-day onsite service. It suits conference rooms where a dual-display Webex endpoint supports scheduled meetings, executive collaboration, hybrid sessions, and video calls that depend on the room system being available during standard business hours. Onsite service is relevant where an equipment issue cannot be resolved solely through remote assistance and a qualified response at the installed location is required. Coverage is specific to the Room 70 G2 Dual system with its Codec Pro and Navigator components. That product association matters for installations using the integrated dual-display room endpoint rather than a standalone codec or touch controller. Use this service where the installed collaboration room matches the named Cisco Webex Room 70 G2 Dual configuration and requires the stated support level.