Cisco CON-SSSNP-CT8MK9SS 24x7 Solution Support

Keep a Cisco room collaboration system under 24x7 Solution Support with CON-SSSNP-CT8MK9SS. The service applies to a solution comprising an SX80 codec, SpeakerTrack 60 camera system and Touch 10 touch controller. It addresses the complete endpoint configuration rather than treating the codec, speaker-tracking camera and control interface as unrelated support items. The SX80 provides the video-conferencing endpoint function, SpeakerTrack 60 supplies automatic speaker framing, and Touch 10 provides the room control interface. Because these components operate together in a meeting-room installation, service coverage must align to the complete solution configuration. This support code is intended for sites where availability of the room system and access to technical assistance outside standard business hours matter. Cisco Solution Support provides a support path for the named collaboration solution with 24x7 coverage. Use this service where the installed configuration includes the SX80, SpeakerTrack 60 and Touch 10 combination specified by the covered product designation. It differs from component-level coverage by associating support with the integrated room solution, including the endpoint, camera-tracking system and controller used together.