Support business calling with a desk phone designed for organizations that want dependable voice performance and a familiar Cisco experience. The Cisco IP Phone 8861 with MPP firmware is a strong fit for teams that need a wired endpoint with clear audio, a readable display, and enough line capacity for everyday call handling. Its 5-inch display keeps call details visible without crowding the desk, while 5 SIP lines provide flexibility for direct lines, shared lines, and call coverage. Gigabit Ethernet helps preserve network performance at the edge, and PoE support simplifies installation by reducing cabling complexity. This model makes sense when you want a phone that feels more substantial than entry-level handsets without moving into unnecessary complexity. It is well suited for standard office users, reception points, and branch deployments where reliability, voice clarity, and manageable rollout costs matter. The charcoal finish gives it a professional look that fits modern workspaces and executive environments alike.