Cisco FPR4115A Smart Net Total Care Support Service

Maintain the support entitlement for a Cisco Firepower 4115 ASA security appliance with CON-SNC-FPR4115A. This Cisco Smart Net Total Care service SKU is associated with the FPR4115A platform rather than an additional firewall appliance, interface module, or network module. It is intended for environments that already operate the applicable Firepower 4115 ASA hardware and need the corresponding Cisco support coverage. The associated appliance is a 1U Firepower 4115 ASA platform with two network-module bays. That hardware profile matters when matching coverage, because the service must correspond to the installed appliance platform rather than merely to a similar firewall family. Retain the appliance serial information and installed configuration details when validating service association for an existing deployment. Smart Net Total Care is Cisco’s support-service designation for covered Cisco equipment. CON-SNC-FPR4115A distinguishes coverage associated with the FPR4115A Firepower 4115 ASA platform from service entries for other appliance platforms or hardware configurations. It does not add network ports, expand the two network-module bays, or replace the underlying 1U appliance; it represents the support service associated with that hardware.