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Create Free Business Account| Manufacturer | Citrix Systems, Inc |
| Manufacturer Website | http://www.citrix.com |
| Manufacturer Part Number | 4058056-EZ |
| Mpn | CON-L1NBD-WSC365QL |
| Vendor | Cisco |
| Category | software-services/professional-services |
| Product Name | Cisco Catalyst 3650 48 Port Full PoE 2x10G Uplink LAN Base |
| Provided Support | New Releases Update; Web Knowledge Base Access; Web Support; Email Support; Phone Support; Replacement |
| Service Sub Type | Electronic; Physical |
| Service Main Type | Exchange |
| Service Response Time | 10 Business Day - Replacement |
| Service Type | Appliance Maintenance Bronze - Extended Service |
| Remote Onsite | Service Depot |
| Service Duration | 1 Year |
| Service Location | Service Depot |
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The plan provides depot-based exchange replacement, access to web knowledge base resources, web/email/phone support and handling for both physical and electronic service issues during the 1 year term.
Replacement is provided under a 10 Business Day - Replacement response time from the service depot once the exchange is authorized.
No. This Bronze tier is delivered via service depot exchange and covers physical and electronic remediation through depot workflows rather than on-site technician dispatch.
According to the provided manufacturer attributes, the maintenance offering references Citrix Systems, Inc. Support and fulfillment are managed via the service depot and specified vendor channels.

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