Cisco ASR 1000 Advanced Enterprise Service Contract

Protect mission-critical routing infrastructure with Cisco ASR 1000 Advanced Enterprise Service. This SMARTnet Solution Support contract is designed for environments where network availability is tied directly to application access, branch connectivity, and enterprise traffic flow. With 24x7 coverage and a 4-hour parts response, the service helps reduce the time a failed component can remain unresolved. That matters on ASR 1000 platforms, where routing performance and edge resilience are central to business continuity. The exchange-based model gives operations teams a defined path for replacement, rather than leaving recovery to best-effort break-fix arrangements. For procurement teams, the value is in predictability. A structured support contract simplifies budgeting, aligns with enterprise service expectations, and supports the higher cost of keeping core routing hardware under vendor-backed coverage. For infrastructure teams, it means fewer surprises when a hardware issue affects throughput, connectivity, or downstream services.