Cisco Ceiling Microphone Pro 24x7x4 Support Service

Maintain support coverage for a customized Cisco Ceiling Microphone Pro installation with the CON-SNTP-CSMICLGP service entitlement. This ordering code carries the SNTC-24X7X4 designation, identifying Cisco Smart Net Total Care coverage at the 24x7x4 service level for the associated microphone deployment. The entitlement applies to a customized Ceiling Microphone Pro configuration rather than a general-purpose microphone purchase. That distinction matters in meeting-room and collaboration environments where the installed microphone arrangement has been configured for a specific room design, mounting approach, or audio system. Select the service code that matches the covered hardware configuration so the support record aligns with the installed equipment. This SKU is differentiated within Cisco support options by its customized Ceiling Microphone Pro association and 24x7x4 service designation. It is a support service, not a ceiling microphone, mounting accessory, cable, or room-audio endpoint. Administrators renewing or establishing coverage for an existing customized microphone deployment can use the full ordering code to identify the required Cisco support entitlement.