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Create Free Business Account| Shipping Weight | 0.00 lb |
| Covered Platform | Cisco Business Edition 7000H (M7) Appliance |
| Service Level | CX Level 1 |
| Coverage Schedule | 8 hours per day, 7 days per week |
| Service Classification | Next calendar day |
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Business Edition 7000H (M7) names the Cisco collaboration appliance platform. CON-L1NCD-BE7HM7K9 is the ordering code for CX Level 1 service coverage associated with that platform, using an 8x7 schedule and NCD service classification.
CON-L1NCD-BE7HM7K9 supplies a Cisco CX Level 1 service entitlement for a Business Edition 7000H (M7) appliance. Its stated coverage attributes are an 8-hour-per-day, seven-day schedule and NCD next-calendar-day service classification.
No. This SKU represents service coverage for the Business Edition 7000H (M7) platform rather than the appliance hardware itself. It does not add appliance compute, storage, or collaboration application capacity to an existing deployment.
The 8x7 designation identifies an 8-hour service schedule available seven days per week. NCD identifies the next-calendar-day service classification. These attributes distinguish the coverage level from service options with different operating schedules or response classifications.
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