Cisco ASR 9000 CX L1 24x7x4 Support Service

Maintain service coverage for Cisco ASR 9000 route switch infrastructure with the CX L1 FCM offering identified by SD-L14HR-A9KRSP0E. The service designation combines Cisco CX L1 support with 24x7x4 terms for ASR 9000 environments. It is an entitlement for the supported routing platform, not a physical networking component that adds interfaces, capacity, or forwarding features. This offering fits ASR 9000 deployments where the installed route switch equipment must be associated with a defined Cisco service level. The 24x7x4 designation identifies continuous service availability terms and a four-hour service level. CX L1 and FCM are retained in the service name so administrators can distinguish this coverage designation when aligning support records with the applicable ASR 9000 equipment. Within the Cisco CX support family, the combination of L1, FCM, and 24x7x4 terms is the distinguishing configuration of this service code. Select it for the ASR 9000 route switch platform named in the coverage designation. It does not substitute for ASR 9000 hardware, an interface module, an operating-system entitlement, or a separate support offering with different service-level terms.