Cisco SD-L1NBD-RSP5XTR0 ASR 9000 8x5 NBD Support

Maintain support coverage for eligible Cisco ASR 9000 route-switching infrastructure with a CX Level 1 Service Provider FCM offering. SD-L1NBD-RSP5XTR0 specifies an 8x5 service window with next-business-day service. It applies to environments where ASR 9000 platforms carry routed traffic, aggregation workloads, or service-provider network functions and where a defined response level is required during standard business coverage hours. The 8x5 designation establishes service availability for eight hours per day, five days per week. Next-business-day service establishes the stated service level for the covered equipment after a qualifying support event. This coverage profile fits networks that require vendor-backed maintenance planning but do not require around-the-clock service coverage. Cisco labels this offering CX Level 1 Service Provider FCM, distinguishing it from a hardware component or software license. Select it only for the eligible ASR 9000 route-switching equipment and service term represented by the associated coverage entitlement. The service code matters because it identifies the Level 1, Service Provider FCM, 8x5, and next-business-day coverage combination for the intended ASR 9000 deployment.