Cisco SD-L14HR-A990RSPC ASR 900 24x7x4 Hardware Support

Maintain Cisco ASR 900 route-switching infrastructure under an Enhanced Full Coverage Maintenance hardware support classification. SD-L14HR-A990RSPC is a service entitlement for the ASR 900 platform rather than a router, switch, interface module, or other installed hardware component. It applies a 24x7x4 hardware support level to covered route-switching equipment. The 24x7x4 designation identifies an around-the-clock, seven-day-per-week hardware support level with a four-hour service designation. It fits ASR 900 deployments supporting distributed access, aggregation, transport, and routed Ethernet services where network availability requirements extend beyond standard business hours. The entitlement is associated with hardware maintenance coverage, keeping the service scope aligned to the supported ASR 900 route-switching platform. Enhanced Full Coverage Maintenance distinguishes this service from hardware products and from support entries that do not carry the same coverage classification or response designation. Use it where the installed Cisco ASR 900 equipment requires the specified 24x7x4 hardware support level. The service does not add ports, throughput, routing features, software licenses, or physical interfaces to the covered system; it supplies the named maintenance coverage for the applicable hardware.