Cisco AIH-S-LIC-SUP Acqueon Historical Additional Report

Extend Acqueon Insights with the historical-report capability represented by Cisco AIH-S-LIC-SUP. The offering is labeled as an additional report for Acqueon report and analytics contact center environments, making it relevant where historical reporting content must be added within an established Insights configuration. Its scope is reporting and analytics rather than endpoint hardware, network connectivity, or contact-center agent software. Historical reporting supports analysis of prior contact-center activity rather than limiting teams to current operational views. This item belongs in an Insights environment that needs the named historical additional-report function. It does not describe a new contact-center platform or a replacement for the report and analytics environment; it adds the historical-report element indicated by its product designation. Use the ordering code when the required entitlement is an Acqueon Insights historical additional report. Keep the service aligned with the Acqueon report and analytics contact center environment where the report will be used. The product designation distinguishes this offering by its historical focus and additional-report role, rather than by a device count, port type, or physical appliance format.