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Create Free Business Account| Shipping Weight | 0.00 lb |
| Service Type | RMA service-level upgrade |
| Coverage Window | 8x7xNCD replacement service |
| Compatible Equipment | Eligible six-port Cisco Secure Router |
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CON-ROC-C81G2AMX provides an RMA service-level upgrade for an eligible six-port Cisco Secure Router. Its stated service level is 8x7xNCD, covering replacement-service handling for qualifying covered hardware. It does not include a router or a physical spare unit.
8x7xNCD denotes an 8-hours-per-day, 7-days-per-week service window with next-calendar-day replacement service. The entitlement applies this RMA service level to eligible covered router hardware rather than providing a new router.
Confirm that the device is a six-port Cisco Secure Router and that its serial number has eligible current Cisco service coverage. This SKU upgrades RMA replacement coverage, so device eligibility and the existing service entitlement determine whether it can be applied.
