
| Shipping Weight | 0.00 lb |
| Product Supported | Cisco CBW240AC 802.11ac Wave 2 4x4 access point |
| Covered Period | 5 years |
| Support Provided | 8x5 technical support with next-business-day replacement |
| Bundle Support Type | Cisco Smart Net Total Care |
| Service Characteristic | 8x5 next-business-day service |
| Service Type | Smart Net Total Care support service |
| Delivery Method | Remote support with next-business-day replacement shipment |
| Service Duration | 5-year service term |
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CBW240AC is the Cisco access point model designation. CON-5SNT-3CBW24AB is the ordering code for its associated 5-year Smart Net Total Care entitlement with 8x5 support and next-business-day replacement coverage for eligible hardware failures.
This entitlement provides Cisco Smart Net Total Care service at an 8x5xNBD level. Technical support is available during business hours, and covered hardware failures qualify for next-business-day replacement service under the applicable service terms.
No. This is a support and maintenance entitlement for a CBW240AC access point. It provides a five-year coverage term, business-hours technical support, and next-business-day replacement service for covered hardware failures rather than a new access point.
Choose this service level when the covered access point needs ongoing Cisco technical assistance during normal business hours and next-business-day replacement for covered failures. It is suited to sites that do not require 24-hour support coverage or same-day replacement commitments.

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