Keep a Catalyst 1000 access switch configuration covered for five years with Cisco Smart Net Total Care. CON-5SNT-C10X4L24 applies to the Catalyst 1000 platform described with 24 Gigabit Ethernet ports, full Power over Ethernet capability, and four 10 Gigabit uplinks. It pairs technical support coverage with next-business-day hardware replacement for covered hardware incidents. The 8x5xNBD service level provides support during standard business-hours coverage and a next-business-day replacement response when replacement hardware is required. This service level suits access-layer installations where a failed switch must be restored promptly, but around-the-clock support coverage is not required. It helps retain a defined response path for switch faults affecting powered endpoints and uplink connectivity. This term is specific to the full-PoE, 24-port Catalyst 1000 configuration with four 10G uplinks, rather than a general service entitlement for any switch in the family. Full PoE supports endpoint power at the access layer, while the four 10G uplinks provide higher-speed connections toward aggregation or core switching. Match the service to the installed Catalyst 1000 hardware configuration before applying coverage.