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Create Free Business Account| Shipping Weight | 0.00 lb |
| Product Supported | Cisco Embedded Wireless Controller on C9 |
| Covered Period | 3 Years |
| Support Provided | Cisco technical assistance and next-business-day hardware replacement |
| Bundle Support Type | Cisco Smart Net Total Care |
| Service Characteristic | 8x5xNext Business Day |
| Service Type | Smart Net Total Care |
| Delivery Method | Remote technical support and replacement shipment |
| Service Duration | 3 Years |
| Service Description | Smart Net Total Care 8x5xNext Business Day support |
| Certification Vendor | Cisco |
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CON-3SNT-C9120SXI provides a three-year Cisco Smart Net Total Care service term for the supported embedded wireless controller. Coverage includes 8x5 technical assistance and next-business-day hardware replacement for eligible hardware incidents.
8x5 indicates support availability during standard business hours on five business days each week. Next Business Day refers to the replacement service level for eligible hardware failures, subject to Cisco service terms and replacement logistics.
Yes. The service designation names a Cisco embedded wireless controller on C9 as the supported product. Ensure the installed controller entitlement matches the covered platform before applying the contract to an existing deployment.
This service contract carries a three-year covered period. It combines that term with Smart Net Total Care support, an 8x5 service window, and next-business-day replacement coverage for eligible hardware incidents.

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