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Create Free Business Account| Shipping Weight | 0.00 lb |
| Product Supported | Catalyst Micro Switch |
| Covered Period | 3 years |
| Support Provided | Cisco technical assistance, eligible software updates, and next-business-day hardware replacement for qualifying failures |
| Bundle Support Type | Cisco Smart Net Total Care |
| Service Characteristic | 8x5xNBD |
| Service Type | Smart Net Total Care support service |
| Delivery Method | Remote technical support and next-business-day replacement |
| Service Duration | 3 years |
| Service Description | 3-year Smart Net Total Care service for Catalyst Micro Switch |
| Certification Vendor | Cisco |
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CON-3SNT-CMICR4PC provides a 3-year Cisco Smart Net Total Care entitlement for the covered Catalyst Micro Switch. Coverage includes 8x5xNBD service, Cisco technical assistance, eligible software maintenance access, and next-business-day replacement for qualifying hardware failures.
8x5xNBD identifies the service level: support is aligned to an 8-hour, 5-day coverage window, and qualifying replacement hardware is scheduled for next-business-day delivery. It is intended for environments that do not require continuous support coverage or same-day replacement.
No. This item is a Cisco support entitlement for a covered Catalyst Micro Switch. It provides service coverage and replacement support for qualifying failures; it does not include a switch, accessory, power component, or additional network hardware.
The coverage period is 3 years. During that term, the covered Catalyst Micro Switch receives the Smart Net Total Care service level identified as 8x5xNBD, including technical assistance and next-business-day replacement for qualifying hardware failures.

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