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Create Free Business Account| Product Supported | Cisco 802.11ac wireless access points |
| Bundle Support | Hardware support and replacement |
| Covered Period | 3 years |
| Provided Support | Phone support |
| Service Characteristic | 8x5xNBD |
| Service Type | Smart Net Total Care support |
| Remote Onsite | Onsite |
| Service Duration | 3 years |
| Service Location | Onsite |
| Service Description | Support service for Cisco 802.11ac wireless access points with 8x5 coverage and next-business-day replacement. |
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It is intended for Cisco 802.11ac wireless access points.
It means support is available during business hours, five days a week, with next-business-day replacement for covered hardware issues.
Access point failures can affect many users at once, so faster replacement helps preserve coverage and reduce disruption.
Yes. It is a strong fit for branch and campus deployments that need predictable support and controlled recovery times.

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