Cisco Catalyst 9500 16-Port 3-Year CX Level 2 Support

Maintain a Catalyst 9500 16-port platform under a 3-year Cisco CX Level 2 support term with 24x7x4 service coverage. This service offering is intended for network infrastructure that remains in operation outside standard business hours and requires a named support level with a four-hour response characteristic. It applies to the covered Cisco Catalyst 9500 16-port platform rather than adding switching ports, optics, software features, or replacement hardware to the deployment. CON-L24H3-C950DU16 identifies the specific service combination of a three-year duration, CX Level 2 support, and 24x7x4 coverage. The 24x7x4 designation distinguishes this service level from coverage arrangements limited to business hours or longer response windows. CX Level 2 identifies the support tier assigned to this entitlement, while the three-year term establishes the planned period of coverage for the supported platform. Match this service to the Catalyst 9500 16-port switch configuration requiring coverage. It fits campus core, distribution, and aggregation roles where a Catalyst 9500 platform supports connected access layers, server networks, or routed services and where support availability must align with continuous operations. The service is delivered as a support entitlement, not as a physical network component, so it does not change the switch's port count, throughput, interfaces, or installed hardware configuration.