Cisco CON-L2NB3-C920CXPO Catalyst 9000 Compact Support

Maintain support coverage for a Catalyst 9000 Compact 12-port PoE switch with a three-year Cisco CX Level 2 service term. The service is identified by an 8x5xNBD coverage profile: support is available during standard business hours and next-business-day replacement applies under the service level. It addresses the support requirement for an installed compact Catalyst switching platform rather than supplying the switch itself. Cisco CON-L2NB3-C920CXPO is intended for the Catalyst 9000 Compact 12-port PoE configuration named in the service designation. Match the service to the installed switch configuration before ordering, particularly where compact Catalyst switches are deployed as access-layer equipment supporting powered endpoints. The covered-platform reference is specific to the 12-port PoE compact switch scope shown for this service. The three-year term suits environments that need continuing Cisco assistance and a next-business-day replacement arrangement beyond initial deployment. Its CX Level 2 designation differentiates the service tier, while 8x5xNBD defines the support-hours and replacement-response profile. Use this service where those coverage terms align with site operating hours and the required restoration approach for the supported switch.