Cisco 3504 Wireless Controller 3-Year CX Level 1 Service

Maintain operational support coverage for a Cisco 3504 Wireless Controller through a three-year Cisco CX Level 1 service term. The service is specified with an 8x5xNBD characteristic, combining an eight-hour, five-day coverage window with next-business-day service. It applies to environments where the wireless controller remains a central point for access point management, wireless policy administration, and network visibility. CON-L1NB3-AIRCTRTK aligns the support term to the Cisco 3504 controller rather than adding wireless capacity, access points, or controller hardware. Use it when the installed controller must remain under an active Cisco service entitlement for the stated three-year period. The Level 1 designation and 8x5xNBD characteristic make the service level visible when matching controller coverage requirements. This service contract fits branch, campus, and distributed enterprise wireless deployments that retain a Cisco 3504 Wireless Controller as part of their network architecture. It provides a defined Cisco CX support level for the controller throughout the covered period. Confirm that the controller requiring coverage is the Cisco 3504 platform before assigning this service entitlement.