Cisco CON-L1NB3-C19AIRKC 3-Year CX Level 1 8x5xNBD Service

Maintain covered Cisco equipment under a three-year Cisco CX Level 1 service term. CON-L1NB3-C19AIRKC carries an 8x5xNBD service level: eight hours of coverage per business day, five business days per week, with next-business-day service. It provides a defined support schedule for environments that do not require continuous 24-hour coverage. Apply this service level to Cisco equipment operating in branch, office, campus, or other business-hours environments. The three-year duration supports deployments expected to remain in service across multiple operating cycles without requiring annual service renewal. Its 8x5 coverage window aligns with teams that have staff available during normal business hours to coordinate support activity and receive service. Cisco CX Level 1 distinguishes this offering by pairing a named CX service tier with a business-hours, next-business-day schedule. The contract is suited to sites where an overnight or next-business-day service target is acceptable and where continuous coverage is unnecessary. Select the exact service code when the required entitlement calls for a three-year CX Level 1 term with 8x5xNBD coverage.