Cisco FM1200 3-Year Technical Support Service

Maintain a Cisco FM1200 platform under a three-year technical support entitlement. Cisco SVS-FMS-3Y-VOLO is a service SKU associated with the FM1200 rather than a hardware appliance. It provides the defined three-year TS term for organizations maintaining that Cisco platform and needing the corresponding support service recorded against it. The supported product designation is important: this entitlement is for Cisco FM1200. Use the FM1200 platform reference when checking service alignment, since support services are associated with the covered product rather than being interchangeable across unrelated Cisco hardware. The Volo designation forms part of this service ordering code and should remain intact when the entitlement is referenced. This specific service option is distinguished by its three-year covered period and its FM1200 product association. It suits environments that require a support term longer than a single-year service period while retaining coverage against the named Cisco platform. The service description establishes technical support as the provided service; support channels, service hours, response targets, and other service components depend on the applicable Cisco service terms for the entitlement.