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Create Free Business Account| Mpn | CPCES-CO-PREMIUM-1530W-ADD |
| Vendor | Check Point |
| Category | software-services/professional-services |
| Product Name | Premium Collaborative Enterprise Support for 1530W Security Appliance |
| Product Supported | Check Point 1530W Security Appliance |
| Bundle Support | Add-on to existing support entitlements |
| Provided Support | Technical support & escalation coordination |
| Service Type | Collaborative Enterprise Support (add-on) |
| Remote Onsite | Remote & Onsite (as required) |
| Service Duration | As contracted |
| Service Location | Customer site / Remote |
| Service Description | Prioritized support, joint troubleshooting, engineering escalation, and lifecycle guidance for Check Point 1530W appliances. |
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It provides prioritized case routing, joint troubleshooting sessions with Check Point specialists, escalation to engineering when needed, and lifecycle guidance tailored to 1530W deployments.
No. This offering is an add-on designed to augment existing Check Point support entitlements by providing collaborative diagnostics and elevated escalation paths.
Cases are opened through Check Point’s support channels and routed with priority; collaborative sessions and engineering liaison are coordinated through the assigned support contacts.
Yes. The service includes appliance-specific lifecycle and firmware advisory to guide upgrade planning and minimize operational disruption.
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