Check Point Collaborative Enterprise Support Premium On Site Add-on

Protect MLS200 promo appliance deployments with premium on-site support designed for environments where response quality matters as much as the hardware itself. This Check Point add-on extends collaborative enterprise support with direct, hands-on service coverage that helps reduce time spent coordinating incidents across internal teams and external support channels. For infrastructure teams, the value is operational certainty. When a security appliance sits in a critical path, remote guidance alone is not always enough. Premium on-site support gives you a stronger service posture for troubleshooting, recovery, and issue resolution when local intervention is required. It is a practical fit for organizations that want a higher-touch support experience around a specific appliance deployment. Because this is an add-on service, it is intended to complement the underlying MLS200 promo appliance support arrangement rather than replace it. That makes it a good choice for procurement teams standardizing support tiers by site, by system criticality, or by operational ownership model. The result is a more accountable support path for the systems that cannot afford extended uncertainty.