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| Mpn | SP-PLT-H-5 |
| Vendor | CERTES NETWORKS |
| Product Name | Five year hardware maintenance fee. Includes technical phone support 24/7/365, Email support and advance hardware replacement. |
| Bundle Support | Maintenance with replacement support |
| Covered Period | 5 years |
| Provided Support | Technical phone support, email support, advance hardware replacement |
| Service Characteristic | 24/7/365 support coverage |
| Service Type | Hardware maintenance |
| Remote Onsite | Remote |
| Duration Hours | 43,800 hours |
| Service Duration | 5 years |
| Service Location | Remote |
| Service Description | Five-year maintenance plan with technical phone support 24/7/365, email support, and advance hardware replacement. |
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It includes technical phone support 24/7/365, email support, and advance hardware replacement.
The service duration is five years.
The source data does not specify onsite delivery, so it is listed as remote.
A five-year plan reduces renewal management and provides consistent support coverage across the hardware lifecycle.
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