Citrix Appliance Maintenance Gold Plus 1-Year 4 Business Hour

Protect appliance uptime with a service plan built for teams that cannot afford slow recovery. Citrix Appliance Maintenance Gold Plus delivers 24x7 coverage, depot-based exchange handling, and 4 business hour advance parts replacement to help restore failed components quickly and keep infrastructure moving. This 1-year service is designed for environments where response time matters as much as resolution quality. Web support, phone support, web knowledge base access, and new releases updates give administrators the resources they need to diagnose issues and stay current. Parts replacement support adds another layer of assurance for hardware-dependent deployments. For organizations running business-critical Citrix appliances, this plan helps reduce the operational risk of extended outages and unplanned maintenance delays. It is a practical fit for teams that value predictable support terms, fast parts logistics, and a clear service path when equipment needs attention.