HPE Proactive Care Service 1 Year 24x7x4 On-Site

Keep critical HPE equipment covered with a service plan designed for fast response and controlled downtime. HPE Proactive Care Service - Extended Warranty adds 24x7x4 on-site support, parts and labor coverage, and a 2-hour phone response target so infrastructure teams can move from incident to resolution with less friction. This plan is built for environments where every hour matters. On-site repair and parts replacement reduce the burden on internal stock, while remote diagnosis, web support, and knowledge base access help accelerate triage before a technician arrives. New releases updates keep support coverage aligned with current product information, which matters when you are managing mixed hardware estates and tight maintenance windows. For procurement teams, the value is straightforward: predictable support terms, fewer unplanned service costs, and a stronger case for keeping equipment in service longer. For operations teams, the benefit is practical: a single support path that helps limit disruption and preserve productivity when hardware fails. It is a premium support layer for organizations that expect more than basic warranty coverage.