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Create Free Business Account| Note | Replacement processing with return obligation |
| Mpn | 5356B008 |
| Vendor | Canon |
| Category | Professional services |
| Product Name | eCarePAK for CR-120 Advanced Exchange |
| Provided Support | Parts and replacement |
| Service Type | Advanced Exchange |
| Remote Onsite | Exchange/Depot replacement |
| Duration Hours | 8,760 hours |
| Service Duration | 12 Months |
| Service Location | Global/Depot |
| Service Description | Annual Advanced Exchange coverage |
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The plan provides Canon-managed replacement of failed CR-120 units during the 12-month term; it covers processing of replacement units under Canon's Advanced Exchange procedures.
Returned units are processed per Canon's standard return instructions; customers must follow the return steps included with the replacement unit or provided by Canon support.
Yes. Procurement can bundle coverage for multiple CR-120 units; contact Canon or your reseller to arrange multi-unit entitlement under a single order.
No. This offering focuses on Advanced Exchange replacement rather than onsite technician visits; repair logistics are handled via Canon's depot processes.
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