Caldera PN04060120024 Guaranteed L2 Support

Support driver operations with a service package built around continuity, education, and escalation certainty. This Caldera offering combines free upgrades, unlimited webinars, and guaranteed Level 2 support under an annual auto-renew model, giving teams a structured way to keep deployments current without managing support gaps. For organizations maintaining driver-dependent systems, the value is not just access to help desk coverage. It is the combination of update entitlement, training access, and a defined support tier that can shorten troubleshooting cycles and keep internal teams aligned on product changes. Unlimited webinars add a practical knowledge layer for administrators and technical staff who need to stay current as environments evolve. This package is well suited to buyers who want more than a basic warranty line item. It supports ongoing maintenance with a clear service structure, making it easier to budget, renew, and standardize support across a fleet. For procurement teams, the annual auto-renew format helps keep coverage continuous. For technical teams, guaranteed L2 support provides a clearer escalation path when issues need deeper investigation.